Copy & Psychology

Upsell

An offer for a more expensive version of what the customer just bought — bigger size, longer subscription, premium tier. Lifts AOV without extra CAC.

An upsell is an offer for a larger or more premium version of what the customer is already buying: "You're buying the 30-day supply — would you like the 90-day for only $10 more?" or "You're buying the standard version — upgrade to the premium bundle for 20% off."

Upsells work at multiple points in the funnel:

Post-purchase one-click upsells (using apps like ReConvert or AfterSell) typically capture 10-25% of purchasers and can add 8-20% to AOV with zero additional CAC.

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