Metrics & KPIs

Contribution Margin

Revenue per order minus all variable costs (COGS, shipping, payment fees, ad cost). The amount each order contributes toward fixed costs and profit.

Contribution margin per order = Revenue − COGS − Shipping − Payment fees − Ad cost. It's what each order contributes toward covering fixed costs (software, salaries, overhead) and profit.

Example on a $49 product:

Revenue$49.00
Product COGS−$13.50
Shipping−$5.50
Payment fees−$1.72
Ad cost−$16.00
Contribution margin$12.28 (25%)

Healthy contribution margin for a scalable dropshipping store is 20-35%. Below 20%, you can't absorb refunds, support costs, or ad-cost spikes. Above 35%, you're likely under-pricing or under-spending on ads and leaving growth on the table.

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